1. Introduction
Vlinder Expressive Arts Therapy is committed to protecting your privacy and managing personal information with care and respect.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.
2. What Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Enquiry details submitted through forms
- Booking and service-related information
- Website usage data such as IP address and browser type
3. How We Collect Information
Personal information may be collected when you:
- Submit an enquiry or contact form
- Book a service or workshop
- Communicate with us by email or phone
- Use our website
4. How We Use Personal Information
We use personal information to:
- Respond to enquiries
- Provide and manage services
- Communicate about bookings, programs, or updates
- Improve our website and services
- Meet legal and regulatory requirements
5. Disclosure of Personal Information
We do not sell or rent personal information.
Personal information may be disclosed to trusted third parties where necessary to deliver services, such as booking platforms, payment processors, or administrative systems, and only where appropriate safeguards are in place.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Information may be stored electronically or in secure systems used by our practice.
7. Access and Correction
You may request access to personal information we hold about you or request corrections if information is inaccurate, out of date, or incomplete.
Requests can be made by contacting us using the details below.
8. Cookies and Analytics
Our website may use cookies or analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings if you prefer.
9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. The latest version will always be available on this website.
10. Contact Us
If you have any questions about these Terms and Conditions or Privacy Policy, or wish to make a privacy related enquiry, please contact us:
Vlinder Expressive Arts Therapy
Email: info@vlinderexpressiveartstherapy.com
Phone: 0432 539 881, 0475 435 133